privacy policy

Article 1 - Consent to the collection of personal information and the method of collection
< APOTHE > ("URL" hereinafter " https:// here we will put the domain after" ) establishes a procedure by which customers can click the "Agree" button to accept the terms of use, the collection of personal information and the details regarding its use. By clicking the "Agree" button, customers are deemed to have given their consent to the collection and use of their personal information.

Article 2 - Categories of personal information collected and purpose of use
"Personal information" refers to data about natural persons, such as their name, personal identification number or any other information that allows their identification (even information that, alone, does not identify a person, but which, combined with others, may lead to identification).

The website collects and uses customers' personal information for the following purposes:

1. Personal information of registered users

  • Time of collection : When registering an account
  • Mandatory data collected : ID, password, email, name to review
  • Optionally collected data : Profile picture, date of birth, phone, address to be reviewed
  • Purpose of use : Account creation, user support, sending notifications
  • Retention period : Immediate deletion upon unsubscription or retention for 5 years for users who have made purchases

2. Order information (including members and non-members)

  • Time of collection : When placing an order
  • Mandatory data collected : Customer information (name, address, phone, email), recipient information (name, address, phone), payment information
  • Optionally collected data : Delivery message
  • Purpose of use : Payment processing and product delivery
  • Storage period : 5 years

Article 3 - Collection of information through cookies
The website may use cookies to store and frequently access user information.

  1. Purposes of using cookies
  • Providing personalized information, based on users' interests
  • Analyzing access frequency and time spent on the website
  • Tracking products viewed and user interests to provide personalized recommendations
  1. Managing cookies
    Users can accept or refuse the use of cookies through their browser settings:
  • Internet Explorer : Menu → Internet Options → Privacy
  • Chrome : Menu → Settings → Advanced settings → Content settings → Cookies

Refusing the use of cookies may affect the use of certain services on the website.

Article 4 - Retention period and destruction of personal information

  1. Personal information is deleted immediately after the purpose of its collection has been fulfilled, except in cases where the law requires its retention:
  • Contracts or withdrawals: 5 years
  • Payments and deliveries: 5 years
  • Complaints and disputes: 3 years
  • Log records: 3 months
  1. Methods of destroying personal information
  • Physical documents are destroyed by shredding or burning.
  • Electronic files are permanently deleted using secure technological methods

Article 5 - Provision of personal information to third parties
The website does not use or distribute users' personal information outside of the stated purposes, except in the following situations:

  • Requests from legal authorities for investigations
  • Providing anonymized data for statistical or academic research
  • Cases provided for by other laws

Article 6 - Outsourcing of personal data processing
The website may collaborate with external companies to improve the services offered to users:

  • Product delivery : [Delivery service] to be reviewed
  • Website Hosting : [Hosting Company] to Review
  • Payment Processing : [Payment Provider] to review
  • User authentication : Dream Security Inc.

The list of service providers may be updated, and changes will be communicated to users.

Article 7 - Access and modification of personal information

  1. Users can access and modify their personal data through the "Modify Information" section of their account.
  2. In the event of an error being corrected, the data will not be used or distributed until it is updated.
  3. If the incorrect data has already been shared with a third party, they will be notified to correct the information.

Article 8 - Withdrawal of consent for data collection
Users can withdraw their consent and delete their account through the dedicated section on the website or by contacting the administrator.

Article 9 - Security measures for the protection of personal information

  1. Data encryption - Passwords and sensitive information are encrypted.
  2. Protection against cyber attacks - Security systems are constantly updated to prevent unauthorized access.

Article 10 - Protection of information of children under 14 years of age
The website does not allow registration of users under the age of 14. If fraudulently created accounts are discovered, they will be deleted at the request of legal representatives.

Article 11 - Data Protection Officer
The website designates a data protection officer to handle user requests and complaints regarding data privacy.